Curtis(Mon Nov 21 22:24:22 MST 2005)>
Thank you for contacting Comcast, my name is Curtis,
may I ask who I am speaking with and how I may assist
you?
How do i watch colorado avalance hockey through your
web site? do you have a link for me
Curtis(Mon Nov 21 22:25:28 MST 2005)>
In order to view the online NHL games,
need to log on to www.comcast.net with your username
and password. Are you able to log on to the Comcast
webpage at this time?
yes i did log on. i cant find the link. do you have
link for me? thank you.
Curtis(Mon Nov 21 22:28:31 MST 2005)>
Yes,
to the Comcast webpage that will allow you to verify
that you have the minimum system requirements in order
to view the NHL games online. As well, once you have
logged on, you will be able to view the NHL games
using Flash Player for Internet Explorer. Would you
like me to send you that link?
Please.
Curtis(Mon Nov 21 22:29:17 MST 2005)>
Alright, the link is:
http://www.comcast.net/help/faq/index.jsp?faq=Comcast_net_SiteHockey_Live18354
OK, that is the FAQ. How can I find the link to watch
the game?
hello?
============================================================
chat id : 6ced72ee-990f-40ff-8551-f23c81b62750
Problem : Comcast.net Site/Content not displayed
properly/Internet Explorer
Paul > Hello! Thank you for contacting Comcast, my
name is Paul, how may I help you today?
Am looking for colorado avalance game at
http://www.comcast.net/sports/nhl/hockeylive/schedule/.
I dont see it. How do I watch it? Thank you.
Paul > I can provide what information we have
available regarding the sports game. Am I speaking
with
Paul > Great, thank you. The game you are wishing to
view is not listed in the line up here, correct?
Paul > Okay, what is the time and date of the specific
game you wish to view?
tonight, if you provide it for me.
Paul > Okay, if you are not able to view it, we may
not be broadcasting that game online. You may be able
to refer to your television service to view that game.
every game? (also, i dont have tv, just your
internet.)
Paul > It does seem according to this lineup that only
one game is available online at a time, the current
service is being used for another game on this date.
with Curtis a yahoo toolbar was installed. Can you
help me get rid of it?
Paul > Unfortunately that software would be supported
by Yahoo directly. I can however provide information
on general ways to uninstall toolbars. Usually this
can be done by going to the Control Panel and to
Add/Remove Programs. The Yahoo Toolbar should be
listed there. You can also find plugins used by
Internet Explorer by going to Tools, then to Internet
Options, and then to the Programs Tab. there will be a
button called Manage Addons.
session with you guys... I guess I will figure out
how to remove it.
Paul > It was likely installed along with the Flash
plugin.
Paul > Customer has closed chat and left the room
Paul > Did you have any additional questions for me
today?
Paul > Thank you for contacting Comcast and have a
great evening.
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